cancel
Showing results for 
Search instead for 
Did you mean: 

telephone charges

Anonymous
Not applicable

my mothly bill for december 27 has been paid but it appears that I have incurred charges on the 28 and 29 of dec under the heading premium and information services. When I look at the bill for this amount it says, 6077 short code what does this mean

Message 1 of 5
1,797 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 128547 Posts
  • 835 Topics
  • 7599 Solutions
Registered:

Hi @Anonymous You have paid for a premium service. You could have clicked on a link inadvertently. Have a look at this thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/m-p/968023/highlight/true#M112290

Send the number to http://psauthority.org.uk/

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 5
1,779 Views
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 128547 Posts
  • 835 Topics
  • 7599 Solutions
Registered:

Hi @Anonymous You have paid for a premium service. You could have clicked on a link inadvertently. Have a look at this thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/m-p/968023/highlight/true#M112290

Send the number to http://psauthority.org.uk/

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
1,780 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7173 Solutions
Registered:

Are you sure that is the short code as PSA shows nothing. Short codes are usually 5 digits. Have you received any text messages on those dates from a short code?

Message 3 of 5
1,772 Views

Cleoriff
Level 94: Supreme
  • 128547 Posts
  • 835 Topics
  • 7599 Solutions
Registered:

@jonsie wrote:

Are you sure that is the short code as PSA shows nothing. Short codes are usually 5 digits. Have you received any text messages on those dates from a short code?


Yes I checked PSA and got no results. I think a digit has been missed. There is a result for 60777 but without clarification from @Anonymous..I am not speculating. (It could be a long guessing game..):smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
1,767 Views

MI5
Level 94: Supreme
  • 152219 Posts
  • 651 Topics
  • 29030 Solutions
Registered:
It could also be that you voted for something on TV, for example strictly, x factor, I'm a celebrity etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
1,753 Views