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telephone charges

Anonymous
Not applicable

my mothly bill for december 27 has been paid but it appears that I have incurred charges on the 28 and 29 of dec under the heading premium and information services. When I look at the bill for this amount it says, 6077 short code what does this mean

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Cleoriff
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Hi @Anonymous You have paid for a premium service. You could have clicked on a link inadvertently. Have a look at this thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/m-p/968023/highlight/true#M112290

Send the number to http://psauthority.org.uk/

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Cleoriff
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Hi @Anonymous You have paid for a premium service. You could have clicked on a link inadvertently. Have a look at this thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/m-p/968023/highlight/true#M112290

Send the number to http://psauthority.org.uk/

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Are you sure that is the short code as PSA shows nothing. Short codes are usually 5 digits. Have you received any text messages on those dates from a short code?

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Cleoriff
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@jonsie wrote:

Are you sure that is the short code as PSA shows nothing. Short codes are usually 5 digits. Have you received any text messages on those dates from a short code?


Yes I checked PSA and got no results. I think a digit has been missed. There is a result for 60777 but without clarification from @Anonymous..I am not speculating. (It could be a long guessing game..):smileysad:

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MI5
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It could also be that you voted for something on TV, for example strictly, x factor, I'm a celebrity etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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