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My 4g has stopped

Georgina123
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I have just received a message that O2 has turned off my 4g access? What is this about? 

Georgina 

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Cleoriff
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@Georgina123 

Check your network status https://status.o2.co.uk/  They may be doing work on a mast

O2 say this can happen when there's a change in the network. Simply switch your phone off and back on and check that it has been enabled again under: Settings > Mobile Data > Mobile Data Options > Voice & Data > VoLTE.

https://inews.co.uk/news/technology/o2-turned-off-4g-calls-why-message-stopped-phone-fix-explained-9... 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 104870 Posts
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  • 5192 Solutions
Registered:

@Georgina123 

Check your network status https://status.o2.co.uk/  They may be doing work on a mast

O2 say this can happen when there's a change in the network. Simply switch your phone off and back on and check that it has been enabled again under: Settings > Mobile Data > Mobile Data Options > Voice & Data > VoLTE.

https://inews.co.uk/news/technology/o2-turned-off-4g-calls-why-message-stopped-phone-fix-explained-9... 

*The Game Is On*

Girl in a jacket

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