Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236012 Views
  • 2 replies
  • 2 kudos

Resolved! Cut off..

So, having problems paying bill due to financial problems. Have arranged a payment plan with o2. Was connected again and could use my data and make calls. But now I can't. Can't even ring o2 to find out what's going on. Any suggestions?

BenGarf by Level 1: Joiner
  • 739 Views
  • 2 replies
  • 0 kudos

O2 International calling problem!!!

I need help from someone to tell me what is going on! My mum has the international calling bolt on to call abroad and when she calls the person sounds fine to us but on the other side they say that our voice sounds really far away and deep. Please he...

Adar by Level 1: Joiner
  • 826 Views
  • 5 replies
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Resolved! Getting in touch

Has anyone got O2 telephone number 

bob1956 by Level 1: Joiner
  • 391 Views
  • 1 replies
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Resolved! Proof of usage

Hi, I need to provide proof of usage for my insurance company, I've tried finding it on my o2 app/account but can't. Also can't find an option to do online chat. Thanks.

Resolved! Direct Debit On Pay Monthly Contract

Hi guys, I recently took out a contract with O2 and I've just received an email saying that my bill hasn't been paid. I've gone ahead and paid it, but shouldn't a direct have been setup when I took out the contract to cover this? This is the first co...

John93 by Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos

Resolved! Device plan - paid off to upgrade but DD came out too

Hi all,Just paid off the last two months of my iPhone 8 device plan (£36) the day before my bill direct debit (£18) went out.. so I believe I've now paid 3 months when only 2 were due.. is this likely to be noticed and amended on my next bill or will...

Resolved! Dual SIM, both O2, on same account and App - possible?

I have a dual SIM S10. I have a PayM contract for my main calls. I also have a PAYG on a separate number for backup and other reasons. I have had to use a different email address for the two SIMs / accounts / O2 App. Is it possible to run two SIMs an...

Anonymous by Not applicable
  • 1124 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade and sim not going live

Hi. I upgraded on Saturday. O2 to O2.I received my new phone on Monday, keeping my existing number, and am receiving calls but can’t make calls or send text messages.I can still do this on my old phone but some things work and some don’t on my new ph...

Julie13 by Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos

Resolved! Transferring old mobile number to another sim card

Hi, I am wondering if anyone can help. Just recently my partners' mobile phone stopped powering up. He is a O2 Pay Monthly Sim Only customer. He took his sim card out and put it in my mobile (O2 phone). His sim card refused to work. I can't remember ...