Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 451136 Views
  • 2 replies
  • 2 kudos

Resolved! Change bank details/bank for direct debit

Hi, I cannot find out on my O2 how to alter the bank details. i've recently changed banks and want my new direct debit to come out of my new bank - any help please?

Clare15 by Level 1: Joiner
  • 2808 Views
  • 9 replies
  • 0 kudos

Resolved! Buyout

I have 3 phones on this account and I'm trying to buy out my contract on one of them, but I can only find the account to one of my phones?

JacquiS by Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

Resolved! More data

I need help getting more data 

Jm6 by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Resolved! Payment issues

I’m trying to pay my bill online but it keeps showing an error where the enter cvc number should be. Any ideas why?

Bunni by Level 1: Joiner
  • 601 Views
  • 1 replies
  • 0 kudos

Upgrade nightmare

This is a bit of a weird one. I have two accounts with o2, they started as a phone and a tablet both pay monthly. Upgraded on my tablet plan when eligible to a phone, then I paid off the phone on the other account. The phone that I got from the table...

MikeF by Level 3: Thinker
  • 957 Views
  • 3 replies
  • 0 kudos

Resolved! Upfront payment issue

Clicked to pay a upfront payment towards a new phone I ordered. But the upfront payment hasn’t came off and is now charging me more monthly than I expected

Resolved! My phone has been stolen

Hi, my phone was stolen last night please could you block my sin and my phone from getting used please

Mattjeff by Level 1: Joiner
  • 539 Views
  • 1 replies
  • 0 kudos

Resolved! Can I reactivate my account

My contact is coming to an end and I was going to change network but this has not worked out. Can I reactivate my original account and number?

Vee121 by Level 1: Joiner
  • 1472 Views
  • 2 replies
  • 0 kudos