Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Hi I am moving home

Hi 02I am moving home and I need to put my 02 bills on hold until I have moved

Re: Data not working

Thanks for the tag @TheresaV @Felix If you are using an iPhone change your data apn to "mobile.o2.co.uk"

Resolved! My bill

I am getting billed £20 for a phone call that I have not made to some place called Blossom home care in Manchester.

Resolved! Airtime

I got a Apple Watch bought somewhere else. I need airtime. If I do it, can I can airtime anytime?

Resolved! Changing tariiffs

Hello. I pay £28 a month and see that a tariff of £8 a month would easily cover my usage. I tried to change on line and by phoning but cannot progress this. Any advice?

Resolved! Signal

Hi all, so ive taken a contract out today. I have 4g coverage in my area. Yet my mobile data is not giving me 4g and only h+, barely anything is loading. Had to resort to switching WiFi on. Is this normal as the website says there is no issues in the...

Resolved! increase spending cap

how do I increase my spending cap set it at 0 by mistake.

Resolved! pay balance of device plan

device plan - I'm trying to pay the balance, tried to ring 202 as advised but just get the run-around!

Resolved! no service help

please helpive already paid for my bill but it doesnt work

2 sim cards for the same number?

Basically, I have OCD and keep my handset in a food bag when out of the house to keep it clean, so it doesn't feel contaminated to me, I know this sounds dumb to a lot of you, but it is a mental issue I have been dealing with my whole life.So my plan...

O2

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