Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Contacting O2

Anyone know how to contact O2? No phone lines shown, no live chat, no email access. My phone has stopped connecting to the mobile network (Wifi is ok). I have reset all settings, restarted etc etc, but still no go. No doubt a reset at the SIM level i...

Prymaka by Level 1: Joiner
  • 7 replies
  • 0 kudos

Disney +

Dose anyone know if O2 will be offering the same 6 months deal for loyal customers as well? I have been with O2 for 5 years + bought 3 devices from them and all I have been offered was to join for £5.99 a month and they will take £2.00 a month off my...

overdue bill wanted to leave weeks ago.

My contract was supposed to end last month and i have been trying to contact o2 for weeks now to cancel the contract but no success through the phone and cant find an email address. now they have sent me another bill for £60! i wanted to switch to vi...

craig9181 by Level 1: Joiner
  • 5 replies
  • 0 kudos

end of contract

Does anyone know any free o2 contact or email as they dont answer me at all and the other day when they finally answered they were super rude to me and hang me off in a rude way. I need to give a month notice of me wanting to leave and change company...

Galder by Level 1: Joiner
  • 2 replies
  • 0 kudos

can not ring out or txt anyone

hi been having problems where i can not ring out at all no dial tone noting also txt messages keep coming back as error , i ahve done a check to see if there is any work reports going on in out area but shows all is ok . cant get hold of o2 via phone...

Paul10 by Level 1: Joiner
  • 10 replies
  • 0 kudos

New sim

Hi I need help with my new sim I got today I called and gave them sim number of my new phone and sim to activate it . Well my old phone went of sp got no network and my new phone isn't working still and I cannot call 02 as got no network

Newtm by Level 1: Joiner
  • 2 replies
  • 0 kudos


Are you offering unlimited data to NHS workers like EE and Vodafone ?

Jessica3 by Level 1: Joiner
  • 4 replies
  • 0 kudos


If you have a pay monthly contract and you don't have the money in your account to pay on that day will it just come out on the day that you can afford to pay

My phone being cut off

Iv paid my bill I have 2 contracts next has come back on the other hasn't

Marley by Level 1: Joiner
  • 13 replies
  • 1 kudos