Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How long to get your old number moved

Hi i recently came to 02 and got my PAC code and entered it at the time of sale. I got my new mobile today but my number hasn't come over fully (my number answers on 02 but shows a different number calling out) How long does it take?

Resolved! Apple Music code not working

Hi I’ve just received my free Apple Music code from o2 via text and it’s saying payment not accepted. I then went back to the message to try the link again and not it’s not working any help will be great thanks

Resolved! Sick of O2

hello. You are a nightmare to get hold of. Waiting ages to speak to someone. Your messenger service is terrible. Batted around between different agents, each agent asking for your security info over and over again. I want to end my contract. Please g...

Resolved! money debited but oder dint placed

hi this is krishna chaitanya kollipara i have placed a sim and phone contract ,money got debited but could not get any order no or any other conformation regarding my order

Resolved! Spend cap

How do I apply a 0 spend cap to my phone

Resolved! E sim swap

Hi guys i currently have a standard sim and an e sim on my iphome XR. The e sim is for my business so i can have 2 lines on one phone. I have just taken delivery of a new handset but wondering how i transfer the e sim and number to the new handset? T...

Resolved! Scam text

I just received what I assume is a scam text. It's vaguely worded, with an oddly terse first sentence that is neither a statement nor a question. It reads: 'O2: Trouble processing your latest bill. To update your billing details and avoid additional ...