Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254758 Views
  • 2 replies
  • 2 kudos

Resolved! Roaming in Europe

I am a bit confused on what are the chargers using the phone abroad. I am traveling to Cyprus soon and I would like to use my mobile data to communicate. Will that be possible and it wiĺl be how much will be the charge?

Ellie15 by Level 1: Joiner
  • 525 Views
  • 1 replies
  • 0 kudos

Resolved! No service

Hi I wonder if you can help, I’m in Rhodes at the moment and have paid my bill this morning but I’ve still got an outstanding bill notice on myo2 billing page .

Chiddy by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Resolved! Airtime bill

Hi there can you advise me,please?my last bill is for £605 because o2 charge me for airtime in out of U.K. I was in holiday in Bulgaria this country is in Europe but in the bill I saw charge for data in Turkey I never been there and I can prove that ...

Kr1980 by Level 1: Joiner
  • 570 Views
  • 2 replies
  • 0 kudos

Resolved! Pay more than upfront cost? (Phone only)

I am looking at a phone that I wish to buy and only for the phone itself, as I'm happy with the contract sim I'm on.My question I ask:Is it possible to pay more than the upfront cost? As it is possible to change 'Spread the cost over' From what I see...

Floki by Level 1: Joiner
  • 699 Views
  • 2 replies
  • 0 kudos

Resolved! end of contract and don't want to renew

how hard is it to explain that I don't want to renew the contract I'm told that I have to give 30 days notice but surely 2 weeks is enough to tell them that I will not be renewing a sim only contract and do not want them to carry on the service after...

teb by Level 1: Joiner
  • 985 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

Hi I paid my bill today but on the app it’s showing as not paid so I cannot use my phone

lambo1967 by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos