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Monthly Charge

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Macshaw
Level 1: Joiner
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on ‎25-04-2022 19:01

on ‎25-04-2022 19:01

Hi i recently ordered a new plan from you and applied my student discount to the checkout, it appears that the discount has not been applied, is anyone able to look into this for me

Thank you

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MI5
Level 94: Supreme
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on ‎25-04-2022 19:24

on ‎25-04-2022 19:24

@Macshaw 

It won't show until your second bill and will be applied as a bolt on.

Guide: Where is my discount or Extra Data? 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 78: King of Kings
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on ‎25-04-2022 19:06

on ‎25-04-2022 19:06

@Macshaw 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 152240 Posts
  • 651 Topics
  • 29031 Solutions
Registered:

on ‎25-04-2022 19:24

on ‎25-04-2022 19:24

@Macshaw 

It won't show until your second bill and will be applied as a bolt on.

Guide: Where is my discount or Extra Data? 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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