Mobile data

Nell · ‎24-04-2020

I was late paying my bill and my 4G was disabled. I have since paid my bill yet my 4G has not been enabled. If I bought a bolt on would my 4G be enabled or am I just wasting my money?

MI5 · ‎24-04-2020

@Nell

Check your MyO2 first to see if you have any data left.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Nell · ‎24-04-2020

I have some, but my 4G symbol isnt even showing when the mobile data is in.
I think it's on O2 end but cant contact them.

Cleoriff · ‎24-04-2020

All contact numbers are in this guide

Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

Nell · ‎24-04-2020

I've just tried to ring but got cut off. I'll try again tomorrow. Thank you.

Cleoriff · ‎24-04-2020

No problem @Nell

Veritas Numquam Perit

jonsie · ‎24-04-2020

Have you tried rebooting your phone @Nell

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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