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Mobile data abroad

Franck
Level 1: Joiner
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I cant use my mobile data outside uk. Help please. Iam in amsterdam and i cant use call or use the internet
Message 1 of 7
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MI5
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@Franck 

Contact live chat off this link to check if there are any roaming bars on your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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Cleoriff
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@Franck

What sort of phone do you have?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
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jonsie
Level 94: Supreme
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Check your apn. Try changing to mobile.o2.co.uk

If it's already set to that then change to idata.o2.co.uk

Message 4 of 7
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Marjo
Former Staff
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Hi @Franck, welcome to our community! Please do let us know if any of the above suggestions helped with your mobile data, or if you're still stuck?

Message 5 of 7
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MI5
Level 94: Supreme
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It's data and calls @Marjo I believe from the OP?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
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Marjo
Former Staff
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Oh yes, good spot. I missed that! Hopefully it's working now but if not, I'm sure we can help figure it out. slight_smile

Message 7 of 7
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