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Mobile data abroad
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on ‎04-10-2018 11:52
Re: Mobile data abroad
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on ‎04-10-2018 11:57
Contact live chat off this link to check if there are any roaming bars on your account http://www.o2.co.uk/contactus
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Mobile data abroad
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on ‎04-10-2018 12:19
Re: Mobile data abroad
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on ‎05-10-2018 00:35
Check your apn. Try changing to mobile.o2.co.uk
If it's already set to that then change to idata.o2.co.uk
Re: Mobile data abroad
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on ‎05-10-2018 12:30
Hi @Franck, welcome to our community! Please do let us know if any of the above suggestions helped with your mobile data, or if you're still stuck?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Re: Mobile data abroad
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on ‎05-10-2018 13:01
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Mobile data abroad
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on ‎05-10-2018 15:34
Oh yes, good spot. I missed that! Hopefully it's working now but if not, I'm sure we can help figure it out.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?