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Mobile data abroad

Franck
Level 1: Joiner
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I cant use my mobile data outside uk. Help please. Iam in amsterdam and i cant use call or use the internet
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MI5
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@Franck 

Contact live chat off this link to check if there are any roaming bars on your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@Franck

What sort of phone do you have?

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Check your apn. Try changing to mobile.o2.co.uk

If it's already set to that then change to idata.o2.co.uk

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Marjo
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Hi @Franck, welcome to our community! Please do let us know if any of the above suggestions helped with your mobile data, or if you're still stuck?

Message 5 of 7
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MI5
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It's data and calls @Marjo I believe from the OP?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
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Marjo
Former Staff
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Oh yes, good spot. I missed that! Hopefully it's working now but if not, I'm sure we can help figure it out. slight_smile

Message 7 of 7
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