Solved: Message Charges

JY · ‎27-01-2019

Hi
I’ve racked up £24 picture message charges this month and can’t workout how - I send all my pic messages through WiFi and normally WhatsApp.

I’ve never had these charges so why am I having them now?

MI5 · ‎27-01-2019

@JY See if this helps https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎27-01-2019

Have you been sending emojis via sms

MI5 · ‎27-01-2019

@JY See if this helps https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎28-01-2019

Hi @JY, I hope the replies above help you understand those charges better, but do let us know if you have any other questions

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