on 12-10-2012 18:00
on 12-10-2012 18:00
Can anyone enlighten me as to what a media message is, I have just noticed that I have been billed an extra £1.87 for media messages , I have checked the numbers stated and can honestly say the messages were text message and not media, anyone else having this issue. Tried contacting O 2 but surprise surprise network down.
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on 12-10-2012 18:18
on 12-10-2012 18:18
Hi,
A media message can be a number of things including forwarding a business card(vcf in most cases) or a picture. Sending a voice message in reply to a text... etc etc etc. Also, replying to certain promo messages can be classed as a media message i.e. a 66*** number.
Hope this helps.
on 12-10-2012 18:18
on 12-10-2012 18:18
Hi,
A media message can be a number of things including forwarding a business card(vcf in most cases) or a picture. Sending a voice message in reply to a text... etc etc etc. Also, replying to certain promo messages can be classed as a media message i.e. a 66*** number.
Hope this helps.
on 12-10-2012 18:20
I have just checked and the media message it says I have sent were definatley text messages sent to a group from a contacts list. My conrtact states I get free texts so i feel I have been duped.
on 12-10-2012 19:08
Any international contacts on there?
on 12-10-2012 21:34
on 12-10-2012 21:34
might be worth checking that you have mms reception set to manual so that u dont auto download & get charged; worth also setting the "Allow adverts" to No.
on 12-10-2012 21:38
What handset do you have?
on 14-10-2012 14:21
on 14-10-2012 14:29
on 14-10-2012 14:29
on 05-01-2014 11:40
I have been charged media messages for months. just informed by o2 that text messaages longer than 60 charactures are charged as media messages. my texts are unlimited but my phone bills are dear because i send long texts. one charge was for sending a 3 characture text which said 'fb?' nothing in contract to say this. media messages are supose to be picture messages not long texts or messages that contain an email address or name(also informed this is a media message)
on 05-01-2014 11:43
on 05-01-2014 11:43