cancel
Showing results for 
Search instead for 
Did you mean: 

Media messages help

Anonymous
Not applicable

Can anyone enlighten me as to what a media message is, I have just noticed that I have been billed an extra £1.87 for media messages , I have checked the numbers stated and can honestly say the messages were text message and not media, anyone else having this issue. Tried contacting O 2 but surprise surprise network down.

Message 1 of 19
17,389 Views
18 REPLIES 18

MI5
Level 94: Supreme
  • 152992 Posts
  • 652 Topics
  • 29203 Solutions
Registered:
If you send texts to email addresses they will go as an MMS, even if it's just one character.
Why not just email an email address ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 19
2,777 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

@Anonymous wrote:
Text messages can be up to 164 characters.

Shouldn't that be 160 characters?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 12 of 19
2,772 Views

jonsie
Level 94: Supreme
  • 97065 Posts
  • 614 Topics
  • 7205 Solutions
Registered:
Message 13 of 19
2,770 Views

Anonymous
Not applicable
Sorry guys I work in finance so maths not my strong point.

160 & 480 is correct
Message 14 of 19
2,756 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

@Anonymous wrote:
Sorry guys I work in finance so maths not my strong point.

That makes sense!!! Angel

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 15 of 19
2,753 Views

jonsie
Level 94: Supreme
  • 97065 Posts
  • 614 Topics
  • 7205 Solutions
Registered:

Bit like being an MP and politics not your strong point! Mind you we have one of thoseWeird

Message 16 of 19
2,743 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Think yourself lucky you could live abroad and have to contend with the politics in somewhere like Thailand.........Oh hang on a mo..ConfusedConfused

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 17 of 19
2,739 Views

Anonymous
Not applicable

Is media message a scam,today i was charged almost £15 on my phone,when I rang O2,i was told that any text more then120 words will be charged as media message,this is not on.O2 told me today they will send information re media message on my email but as yet i have not received anthing ,i rang them more then 2 hours before.I donot have time to do long text,not sure where this long text is coming from,I will monitor all my text next month,I also went back to check all my text in last 1year and never seems to have long text or been charged as media message.Hoping o2 will come back to be on this.

Message 18 of 19
2,285 Views

MI5
Level 94: Supreme
  • 152992 Posts
  • 652 Topics
  • 29203 Solutions
Registered:
See here for help
http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 19
2,278 Views