Major Outage

Anonymous · ‎25-05-2015

A huge part of the O2 network seems to be down - who else if affected?

After about 3 hours of being in denial on twitter they now are 'currently looking into the number of similar tweets' rather than telling people to turn their phone on and off again.

Bit of a poor show there - there was clearly a major issue and it took that long even slightly admit it.

perksie · ‎25-05-2015

@viridis wrote:
I think he was serious.

Most of them are.

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MI5 · ‎25-05-2015

@aldaweb wrote:
Just came here to find out why I lost signal on my phone ...
but not on my Tablet also on O2 - go figure

Different batch of phone numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎25-05-2015

@aldaweb wrote:
Just came here to find out why I lost signal on my phone ...
but not on my Tablet also on O2 - go figure

hi @aldaweb brilliant to see you back on...even in the face of a massive outage

Veritas Numquam Perit

aldaweb · ‎25-05-2015

@Cleoriff wrote:
hi @aldaweb brilliant to see you back on...even in the face of a massive outage

Sadly I'm working the bank holiday so as alerts come through the phone, unfortunately now back on so no excuse for a quiet night

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

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Cleoriff · ‎25-05-2015

@aldaweb wrote:
@Cleoriff wrote:
hi @aldaweb brilliant to see you back on...even in the face of a massive outage
Sadly I'm working the bank holiday so as alerts come through the phone, unfortunately now back on so no excuse for a quiet night

Oh such a shame...You could have stuck around and answered some Blackberry queries...Anyway nice to see you again...:smileywink:

Veritas Numquam Perit

Anonymous · ‎25-05-2015

I have no reception from 16.50. My phone shows O2 and no bars.

Network appeared for only 5 min after an hour and gone again.

I have travelled from central london to West and NOT WORKING ANYWHERE !

What are we paying for !

MI5 · ‎25-05-2015

What do you think you are paying for?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎25-05-2015

Hi guys,

We’re aware of isolated instances where some customers have intermittent access to service. We’re investigating and will update ASAP.

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viridis · ‎25-05-2015

How's ya bank holiday going? #thumbsup

Cleoriff · ‎25-05-2015

@viridis wrote:
How's ya bank holiday going? #thumbsup

I have been trying to watch Avengers Assemble on BBC 1

Veritas Numquam Perit

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