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If you change you settings onto 2g only you get 02 service back

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Anonymous
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on ‎25-05-2015 21:36

on ‎25-05-2015 21:36

Service on 2g
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MI5
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on ‎25-05-2015 22:06

on ‎25-05-2015 22:06

@Anonymous wrote:
How do u change the settings to2g?

Look in network settings on your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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on ‎25-05-2015 21:38

on ‎25-05-2015 21:38

I tried this earlier and it only worked for a short while - my signal is back and has been stable for about 15 mins now, so hopefully the network is gradually coming back up.

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Anonymous
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on ‎25-05-2015 21:39

on ‎25-05-2015 21:39

How do u change the settings to2g?
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Anonymous
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on ‎25-05-2015 21:40

on ‎25-05-2015 21:40

Positive news at last
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Cleoriff
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on ‎25-05-2015 21:40

on ‎25-05-2015 21:40

Yes we understand for some people 2G is unaffected

Veritas Numquam Perit

Girl in a jacket
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MI5
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In response to Anonymous
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Registered:

on ‎25-05-2015 22:06

on ‎25-05-2015 22:06

@Anonymous wrote:
How do u change the settings to2g?

Look in network settings on your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎25-05-2015 22:54

on ‎25-05-2015 22:54

Go to settings- more networks - mobile networks - network mode - 2g only
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MI5
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on ‎25-05-2015 22:57

on ‎25-05-2015 22:57

@Anonymous wrote:
Go to settings- more networks - mobile networks - network mode - 2g only

Correct for android but depends on the type of phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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