Solved: MMS not sending

Gemma459 · ‎29-12-2020

I have an iPhone 11, since getting this phone I am having trouble sending MMS to non iPhone users or those who don’t have iMessage activated. I’ve tried resetting settings, tried different network passwords I was given by o2 and nothing has worked. Any ideas ?

MI5 · ‎29-12-2020

@Gemma459

Is mms turned on in message settings?

You may also have set a spend cap which will prevent sending Guide: Spend Caps & Charge to Mobile on O2

You'll need to ask O2 to change it if you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-12-2020

@Gemma459

Is mms turned on in message settings?

You may also have set a spend cap which will prevent sending Guide: Spend Caps & Charge to Mobile on O2

You'll need to ask O2 to change it if you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎29-12-2020

@Gemma459 Stop wasting your data allowance and send your MMS via WhatsApp or Facebook Messenger, which cost zero to send or receive.

I DO NOT WORK FOR O2

O2

MMS not sending

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

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