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MMS charges

Railcoach
Level 1: Joiner
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on ‎24-04-2019 12:05

on ‎24-04-2019 12:05

Why does it send me a copy of an MMS message and thus charge me again?
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MI5
Level 94: Supreme
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on ‎24-04-2019 12:12

on ‎24-04-2019 12:12

Check your settings to see if you have anything ticked to copy yourself and make sure your number doesn't appear in the send to field when composing a message.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎25-04-2019 10:58

on ‎25-04-2019 10:58

Hi @Railcoach, it'd be great if you could let us know if the advice above helps or if you continue having issues with MMS slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Railcoach
Level 1: Joiner
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on ‎25-04-2019 19:52

on ‎25-04-2019 19:52

Still working on it. Nothing ticked as far as I can see. I'll let you know when I have solved it.
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EmilieT
Former Staff
In response to Railcoach
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on ‎08-05-2019 11:46

on ‎08-05-2019 11:46

Hi @Railcoach, I was wondering if you were still experiencing this issue now? If you are, I'd gladly see if our gurus have any advice on what you could do to avoid this happening again slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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