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Level 1: Joiner
Posts: 2
Registered: ‎23-02-2016

MMS charges

Why does it send me a copy of an MMS message and thus charge me again?
Posts: 114,167
Topics: 569
Solutions: 15,377
Registered: ‎04-04-2012

Re: MMS charges

Check your settings to see if you have anything ticked to copy yourself and make sure your number doesn't appear in the send to field when composing a message.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: MMS charges

Hi @Railcoach, it'd be great if you could let us know if the advice above helps or if you continue having issues with MMS slight smile

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Level 1: Joiner
Posts: 2
Registered: ‎23-02-2016

Re: MMS charges

Still working on it. Nothing ticked as far as I can see. I'll let you know when I have solved it.
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: MMS charges

Hi @Railcoach, I was wondering if you were still experiencing this issue now? If you are, I'd gladly see if our gurus have any advice on what you could do to avoid this happening again Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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