cancel
Showing results for 
Search instead for 
Did you mean: 

Long time no see, need some help on an upgrade drama please.

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:

Hiya guys,

Long Time - No See 🙈 I went through a rough time after my Dad passed away, but I'm slowly coming back to my forums.

Anyhoo, just attempted to upgrade and went through the whole phone call only for it to glitch out at the last hurdle and the cs hung up 🤬

I'm pretty annoyed as it was the upgrade on us where they pay off your old device to upgrade early.

Any advice? It was apparently something to do with accepting too many "requests" which I've no idea what that even means.. Arghh so frustrating!!

Mentions: @Cleoriff @MI5

Message 1 of 18
3,265 Views
17 REPLIES 17

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 11 of 18
1,685 Views

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:
All's well that ends well (I guess UK mail are no more?) DHL delivered which is a far superior agent imho. So I've got the new XS and I'm pleasantly surprised that the face id works so seamlessly. It's the reason I didn't wait for the x to begin with and opted for the iPhone 8 as it has the fingerprint sensor still.

Anyhoo, I'll endeavour to write up a short review and post it here. So far is been a positive experience.

@jonsie I'm hoping you're fully recovered from your accident which happened not long before I took my sabbatical? Sending calming South Coast vibes your way 😃
Message 12 of 18
1,642 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Thank you 😀 @gindygoo, I'm much better physically. I've set in my head October 15th for going home. That's the latest in a long line of missed deadlines.... 

Message 13 of 18
1,634 Views

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:
@jonsie well at least you're physically better, that's a relief I'm sure. I'll keep my fingers crossed for 15/10 for you 🤞
Message 14 of 18
1,630 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:
@jonsie is your October 15th deadline still in the cards?
Message 16 of 18
1,567 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Hi @gindygoo grin

 

I've booked to go on the 31st October, got the visa and the air tickets so good to go now rainbow

Message 17 of 18
1,562 Views

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:
Awesome stuff! Good luck with the trip 👍
Message 18 of 18
1,560 Views