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Double billing

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Matthew-Tomlin
Level 1: Joiner
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on ‎13-11-2024 21:57

on ‎13-11-2024 21:57

Why have you debited my account £10 twice?

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Bambino
Level 86: Prestigious
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on ‎13-11-2024 22:01

on ‎13-11-2024 22:01

@Matthew-Tomlin 

This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
  • 24386 Posts
  • 1059 Topics
  • 3818 Solutions
Registered:

on ‎13-11-2024 22:01

on ‎13-11-2024 22:01

@Matthew-Tomlin 

This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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