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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 348313 Views
  • 2 replies
  • 2 kudos

Billing

Been charged for Apple I tunes I dint have an I phone or an apple account

Credit check and O2 cancelled order

I ordered my upgrade yesterday and was asked to provide more details to the team regarding the credit check, I followed the steps and was accepted but my account didn’t refresh online. I contacted O2 and 45 minutes later was told all was well and it ...

Resolved! Connect to my lte watch

Hi I would like to connect my Sim to my watch and use the same number on both my phone and watch.. is this possible?

cellison by • Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Resolved! Canceling my contract

Who do I ring to cancel my contract, as I am still being charged when my contract ran out last year and I hadn't used it in that time

Sim only

Hii wish to change my tariff which comes to an end on 29 November. When I go to upgrade it suggests the new tariff starts immediately- how can I arrange it so that the tariff begins once my original tariff ends so I am not double charged?

Blundib by • Level 1: Joiner
  • 630 Views
  • 2 replies
  • 0 kudos

Services

I’ve been on the phone with two people today. One said she could set me up a payment plan with only incoming calls. The other said she could do that. Which one is correct because I made me payment plan amount on the correct day and paid my monthly bi...

Order

When will I receive my new phone

DeeMoe by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

New sim only plan

Hello, as of today I changed my simonly plan as my old one was up for renewal. After I purchased the new sim only plan it wasn’t until I received a message saying that I had lost the 02 travel. can I cancel the new sim only plan I just purchased to g...

SineadQ by • Level 1: Joiner
  • 448 Views
  • 2 replies
  • 0 kudos

Contract

Hii was just wondering how long I have left on my contract 

cancel contract

Hi, i’m trying to cancel my 02 contract as i’ve moved to another country that 02 doesn’t cover but it won’t let me cancel and it says the contact you

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