Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
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  • 15 replies
  • 5 kudos

Resolved! My SIM card have not arrived

Hi my name is Vicky james I ordered a new SIM card to keep my number and it been a week know with now SIM card I can not call out or text know your asking me to pay may phone bill that I have not used

12341 by Level 1: Joiner
  • 83 Views
  • 1 replies
  • 0 kudos

Resolved! Abroad but no data

Daughter in Spain but unable to use data on iPhone 11Spoke to an agent who said toSpend Caps -- ROW Data Roaming Bar- Spend Cap ROW Roaming except Inclusive Roaming countries Call Bar (Can she do this through the app as she can't find how to do it?

Qu by Level 1: Joiner
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  • 1 replies
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Resolved! Phone a mobile abroad

Need advice please. How much is it to phone a mobile there, i have a standard 02 monthly contract, unlimited minutes.Thanks

Resolved! Adding more sim only contracts to my current contract.

Hi, I have a sim only contract, but I have 2 children and a partner also wanting one, for which I want to pay for them, but as my details are already registered it just wants me to upgrade the one I have for myself..... How do I add 3 separate ones t...

Resolved! call baring

are 0845 no free to ring?

dbh by Level 1: Joiner
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WiFi SMS

It is becoming essential to use banking apps to get text messages but O2 doesn’t seem to have any plans to introduce this service. I have been with O2 for years and moved because of WiFi calling. Any reason not to swap networks?

BCharge

Charge won't pick connection to cable wire I have add try put u.

Cable by Level 1: Joiner
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  • 2 replies
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Resolved! Having problems saving a card.

I using a online Digital Wallet witch I have used before and I have a visa card witch is from Visa U.S.A and the USD 5.00 and from its put GBP 3.54 and I have £1.79 left to pay of my bill but when I go to save the card it keeps saying that it cant sa...

Luke30 by Level 6: Acolyte
  • 129 Views
  • 1 replies
  • 0 kudos

Unknowingly sent text from abroad

Just come back from holiday in Cape Verde (so not an inclusive EU destination). Took care not to make calls or send txt messages (stuck to hotel WiFI). Checking MyO2 I find that I have been charged for several SMS messages whilst abroad. My phone (Pi...

Dave_R by Level 1: Joiner
  • 355 Views
  • 2 replies
  • 0 kudos