Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! If I choose to keep my current sim card when I upgrade will my number stay the same?

If I choose to keep my current sim card when I upgrade will my number stay the same? I'm thinking of keeping my curren sim for my upgrade but will my number change??

Resolved! Will my device be blocked

Hi all, I've had a contract with O2 for about 6 months now. Unfortunately I'm just about to enter a debt management plan due to financial issues. Now I understand my account is likely to default as a result, and my numbers service will be blocked, bu...

Resolved! Change of tariff

I just want a cheaper offer. I don't use the service I'm paying for and therefore I'm after something cheaper.

Can you give me some updates on my order, Simone contract phone with a Sim or can you update me on w

I need an update on what order I have sent the deal for I have got the contract but I am dyslexic. Is it a Sim plan or is it a contract phone as well? And when will it begin delivered? I need an update ASAP because I made the first payment for the sa...

Resolved! Top up

Hello, I topped up £10 for my rolling plan and you took payment and having tipped me up

billing

i need to speak to someone about my bull but i am abroad at the moment

Resolved! Virgin o2

I had a sim card with my virgin tv, i have never used it and want to cancel it

Resolved! Phone returned, contract still not cancelled, being chased for payment

I have cancelled my contract after renewal as I have been mis sold. I have returned phone promptly on 29th of May. On the 7th of June I have received confirmation from O2 that they have received the device. Since then nothing happened, service is sti...

Resolved! Nintendo switch

Can i purchase the nintendo switch oled without the £80 upfront cost?

Overcharged?

Hi I’ve been charged multiple times for Disney?

O2

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