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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 271601 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrade possible?

So I have a Samsung tablet on my account which is paid off, I want to upgrade it to the Apple Watch Ultra 2 black but when I go onto the upgrade options it only gives me Samsung watches. I already have the maximum amount of lines on my account so thi...

Rog22 by • Level 3: Thinker
  • 603 Views
  • 2 replies
  • 0 kudos

Bill

Hello, I would like to ask you how many times I have to beg you for a simple thing, namely my VAT invoice? for 3 weeks I have been constantly talking to you and your employees only promise that they will provide me with access through my account, bec...

Blagoy by • Level 1: Joiner
  • 470 Views
  • 2 replies
  • 0 kudos

Buy new device

I want to buy iPhone with unlimited intranet what options available 

Saba by • Level 1: Joiner
  • 350 Views
  • 3 replies
  • 0 kudos

Resolved! Blocked text messages

I seem to have blocked my phone from allowing g me to enter any competition via text message.How do I get this removed?

Djc by • Level 1: Joiner
  • 1973 Views
  • 6 replies
  • 0 kudos

Upfront Payment Reservation

Hi, I'm hoping someone can assist me with an issue I'm facing. Whenever I try to place an order online, I keep encountering the following message: "We couldn’t process your payment. We're sorry, but we've been unable to process your transaction. Plea...

c_j by • Level 1: Joiner
  • 817 Views
  • 1 replies
  • 0 kudos

Won’t let me upgrade

Won’t let me upgrade even though it’s the same bank details 

Ash25 by • Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

REGISTERING MY SIM ON A NEW PHONE

I have swapped the SIM from old phone (A Samsung Galaxy S24+) which has a broken display to a temporary Samsung S24. All the apps and data have come across Ok on the Wi-Fi however I cannot connect to the O2 network. The message is " Not Registered on...

REDROCK by • Level 1: Joiner
  • 594 Views
  • 2 replies
  • 0 kudos

Phone lost abroad

Lost phone in Paris on Tuesday 23rd September. Can you check if it has been used since. Can you block or locate it from GPS. Will replace when I return to UK on 24th October. Any advice?

ian121 by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

e sim

Received an o2 email as apparently i now need a new sim called e sim so i can use my wifi callingFoe e sim not recieved any more contact in past hour now my phone sim is disabled

Shim by • Level 1: Joiner
  • 401 Views
  • 3 replies
  • 0 kudos
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