Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change payment date

Hi I’ve just recently paid my bill to this number and next payment date is due in 26/1024 can I change it so it comes out in the 14th if each month obviously it’s paid until the 26.1024 so can it be change to the 14th starting from 14.11.24 then 14th...

Order awaiting approval

Hi, I placed an upgrade order on Sunday but it is still waiting approval. Could you please advise what is taking so longThankyou

Resolved! Upgrade possible?

So I have a Samsung tablet on my account which is paid off, I want to upgrade it to the Apple Watch Ultra 2 black but when I go onto the upgrade options it only gives me Samsung watches. I already have the maximum amount of lines on my account so thi...

I don’t recognise a purchase

A Microsoft purchase

Bill

Hello, I would like to ask you how many times I have to beg you for a simple thing, namely my VAT invoice? for 3 weeks I have been constantly talking to you and your employees only promise that they will provide me with access through my account, bec...

Buy new device

I want to buy iPhone with unlimited intranet what options available

Resolved! Blocked text messages

I seem to have blocked my phone from allowing g me to enter any competition via text message.How do I get this removed?

Upfront Payment Reservation

Hi, I'm hoping someone can assist me with an issue I'm facing. Whenever I try to place an order online, I keep encountering the following message: "We couldn’t process your payment. We're sorry, but we've been unable to process your transaction. Plea...

Won’t let me upgrade

Won’t let me upgrade even though it’s the same bank details

REGISTERING MY SIM ON A NEW PHONE

I have swapped the SIM from old phone (A Samsung Galaxy S24+) which has a broken display to a temporary Samsung S24. All the apps and data have come across Ok on the Wi-Fi however I cannot connect to the O2 network. The message is " Not Registered on...

O2

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