Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi there my upfront cost has been taken out but I've been declined contract
I just spent roughly an hour using the online chat trying to change over my handset using Switch Up which I have been paying for. All was going through fine until the very last moment when the online chat agent advised the following "account is alrea...
Good Afternoon, Can you please advise why one of my devices has no service? All accounts are up to date. Can this be rectified as soon as possible. Kind regards,Lynne
I'm unable to find a phone number or chat support anywhere. Every help, contact page etc. guides me towards help forums and stock answers, which of course are far cheaper for O2 than a phone call but unfortunately for me not at all helpful in solving...
I've had no update on my sim only contract. You said you would get back to me withing 24hrs but it's been 3days.
I have put my new sim I’m my phone when will I get my own number I have a temp one and do I need to do anything
Please can you advise when this will be updated or how I change it if it’s not automatic?
I have 3 devices for o2, an iPad and 2 phones, when I log in to my account only the iPad shows, the other devices I cannot log on to.
Hi all.O2 says i can upgrade. I've chosen the phone and plan, everything going great. I get to the Eligibility questions and it says "This isn’t a credit check, so your credit rating won’t be affected. We’ll carry out a full credit assessment later i...
I went to a comparison site and I followed the deal to O2 and after entering my account details it said I could upgrade to the same deal as the comparison site. One of the options was to keep my existing SIM. Does that mean I can keep my phone number...
