lost phone

michaelj70spurs · ‎01-10-2024

cannot find the procedure to block my SIM

this is not good enough

MI5 · ‎01-10-2024

Guide Guide: Lost or Stolen O2 Device? - How to Report it

Contact Guide: How to find help & contact O2

Any better?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎01-10-2024

The O2 website leaves a lot to be desired I agree

But a simple search on here would have given you the information and the links above

This has to be done by customer service, there is no option to block the sim by customers in My O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-10-2024

@jonsie wrote:
This has to be done by customer service, there is no option to block the sim by customers in My O2

Well there was, until O2 improved things........ 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

lost phone

Upgrade possible?

I want to move away from Postpaid to prepaid , wha...

Ordered a new contract instead of upgrading existi...

I can’t pay my bill because my 02 account is fault...

Pay Off Virgin Mobile Credit Agreement