Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have 3 devices for o2, an iPad and 2 phones, when I log in to my account only the iPad shows, the other devices I cannot log on to.
Hi all.O2 says i can upgrade. I've chosen the phone and plan, everything going great. I get to the Eligibility questions and it says "This isn’t a credit check, so your credit rating won’t be affected. We’ll carry out a full credit assessment later i...
I went to a comparison site and I followed the deal to O2 and after entering my account details it said I could upgrade to the same deal as the comparison site. One of the options was to keep my existing SIM. Does that mean I can keep my phone number...
signed up via virgin media 2 years ago and never used. How do I cancel?
Dear Sir/Madam,I'm writing to you as I'm utterly shocked to find out that your company has been sneakily charging me £6 a month since February for something that I do not use?Can you please check on your system if you are charging the right card as I...
I have not been able to sign into my o2 account for months now - unsure why? I have 2 numbers on this account & it’s informing me I have no products with o2!
I bought a bolt on for Data Roaming Zone in July which I only wanted for one month. I now seem to be unable to remove the bolt on (and it is costing £18 per month). How do I remove the bolt on? When I look on My O2, there is no option to remove or ca...
Why is this device no longer showing in the account ? My daughter changed the username and password when she upgraded her phone now the details of mine have disappeared and I can’t add it back as it says it’s already registered
I need to pay my bill
Helo. I would like to know why i am paying £80 a month and what extra additional charges i am getting please
