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Replacing this iPhone for a later model

JillyV
Level 1: Joiner
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on ‎01-10-2024 21:46

on ‎01-10-2024 21:46

can I just sync the details onto my replacement iPhone to retain my No or di I need 02 to do anything? Thanks

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MI5
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on ‎01-10-2024 23:15

on ‎01-10-2024 23:15

@JillyV 

Back up the old iPhone and restore the back up to the new one.

Make sure both are on the same firmware.

Use your old sim in the new phone.

Job done slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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