This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249959 Views
  • 2 replies
  • 2 kudos

Leave

I’m going round in circles trying to find how to leave o2 , device is paid off so need to move to another provider

Popy by • Level 1: Joiner
  • 274 Views
  • 3 replies
  • 0 kudos

SIM card not delivered

I have been in contact with you last week regarding the issue with my connection being really poor and after a network reset it has become worse. It was suggested that I try a new SIM card which was meant to be delivered 14th September but has not ar...

Markfinno by • Level 1: Joiner
  • 542 Views
  • 1 replies
  • 0 kudos

Resolved! Attempted to Pre-order IPhone 16 Pro max instore on Friday

Hi, I’m just looking some advice, I attempted to pre-order the IPhone 16 Pro max on Friday just after 1pm in my local store. I was approached by a member of staff and I requested to make this preorder.The staff member said if I was doing this on swit...

JamieP-7 by • Level 1: Joiner
  • 2450 Views
  • 5 replies
  • 0 kudos

Resolved! Age restriction

Hello i would like to turn off my age restriction 

Stefan4 by • Level 1: Joiner
  • 312 Views
  • 2 replies
  • 0 kudos

Pay my last bill

I recently cancelled my monthly payment plan with O2 because I’m moving abroad. I went to the O2 store in Maidstone, where they cancelled my contract and informed me that my final bill would need to be paid through the O2 app, just like previous bill...

Reem by • Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Credit check

I have been eligible for an early upgrade on my contract and placed my order last night it said order before midnight would receive next working day I've been with O2 since they were took over my virgin media contract, it said they needed additional ...

Resolved! Switch up online iPhone 16 pre-order

So I went into store today to try and pre-order the iPhone 16 and their systems went south and couldn’t even send me my security code. I’ve seen others have struggled too however many have managed to just pre-order online using their switch up.i have...

Rog22 by • Level 3: Thinker
  • 1884 Views
  • 12 replies
  • 0 kudos

paid for my device

i paid for my device but on my o2 app on the 17 september i have money going out from my bank for airtime and my old device which i’ve paid it off can you please sort it out thank you

Upgrade

Hi looking to upgrade one of my phones and use o2 switch on the other what are the deals on the iPhone 16

Lesley85 by • Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Refund

I attempted to get a contract phone and was charged £71 but got declined a contract will I be refunded

Top Kudoed Authors
View All
Top