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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 272028 Views
  • 2 replies
  • 2 kudos

Urgent

I can't make my payment online for some reason

himo02 by • Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Enquiry about my bills

Hi I’m receiving a bill by email. For a phone number I have cancelled could you please explain why and I have changed my contract for my existing phone number, I believe it’d a sim only contract.im an original virgin media Costomer and have been chan...

Dennis-1 by • Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! Keep old Phone number

When is the phone number change going to happen for my card so I can keep the old number

Rferna by • Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos

Cancelling bolt on to my 02bill

I need the bolt on to my 02 account cancelled. I cannot afford to pay this in my next bill and have been experiencing great difficulty getting this cancelled

Bolts by • Level 1: Joiner
  • 370 Views
  • 2 replies
  • 0 kudos

Tariff Change

Hi I have recently moved to the USA but would like to keep my number. I want the cheapest tariff just for the sake of receiving any text messages, I do not need to make calls or use any data.

Danw597 by • Level 1: Joiner
  • 387 Views
  • 3 replies
  • 0 kudos

Payment

Hi there I recently missed a payment and would like to pay for it now, however when I go on my account which i previously switched over into my name through the customer service team on the phone, however they didnt do it correctly as it still has my...

LouiseL1 by • Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Hi

Hello, I would like to know why they want to charge me for a phone and a plan that was returned since it was not the phone I wanted.

Need puk code

Need puk code for eSIM but can’t verify as sim is locked and can’t receive the text any ideas on how to validate

NeoMover by • Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos

Internet

I can only use my mobile at home which is disgusting, it used to work anywhere, whats the point of 02

zuggy84 by • Level 1: Joiner
  • 441 Views
  • 3 replies
  • 0 kudos
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