Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unable to pay the bill

I am abroad and my DD hasn't gone through - looks like a banking failure. The O2 network is off so I can't call customer support, and I am unable to log into my acc via the web or into my O2 app (to pay directly or to have a chat with customer suppor...

Travel to turkey

I am traveling to turkey tomorrow will my phone work? What will it cost to use data and calls ?

Charge

Why is o2 suddenly charging me more each month stared out at £37 now all way up to £50

Switch from virgin to o2

Hi, I was migrated over from virgin media last year. In March I was cold called by O2 who said I was due an upgrade - I questioned this but was reassured it was a free upgrade. I noticed I was still being charged by virgin mobile (and O2). O2 and vir...

No clue whilst abroad

I have a very basic monthly package, and not sure if I can use my wifi in Paris, other than when I'm in my hotel or mcds. Any advice please, as I have to turn on my data, then find I can't get wifi

5G SA

Hi all Does O2 support 5G Stand Alone on the pixel 7?Is there any way to track availability of 5G NR Vs 5G SA in my area London N12?Cheers Nick

Roaming Query

My daughter is in Kos (Greece) and had the following messages - first one just confirming Greece is included in her roaming but the second says welcome to turkey and roaming not included. She hadn’t left Kos and is panicking she is going to get loads...

getting a contract for my child

I have a contract with O2 for my own phone. Is it possible to get a contract with O2 for my child's phone that I pay for>

Resolved! Possible Billing Error

I've just received a Pay Monthly SIM as part of a Virgin Media package and I've already received a bill for a period of 1 day and the bill amount is the monthly cost. Is this in error?

Don’t want any service

I am Rupinder kaur and don’t apply for O2 sim . Its a scam to me how can you do this with me . I already have an contract with EE and I don’t want to Switch to other . Than please Shop this service . Firstly, I get a call from EE service which was ca...

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