Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can switch up, harassed by bills I don’t owe . Worst network ever!!

Hi im after some advice in case I’ve missed anything I should be doing. it all started several months ago when I started getting bills right after I had paid my monthly bill. I’d ignore them at first thinking they just needed to catch up but they con...

end my cintract

I want to end my contract, I have moved to Australia so I no longer require this

Leaving O2

Hi, I need to leave O2 sim only monthly deal as I have left UK and live in asia now. I no longer need it. I cannot call as it is not accessible but I cannot find a tab to do it online. Please help.

Account migration and switchup problems since April - sick and tired of CS

Hi, I'm absolutely at a lost end and I'm really hoping anyone with a similar experience, or who works for O2 can help. My account kept failing to migrate to the new billing system, from legacy. In the end, after multiple attempts my account migrated ...

Resolved! Default PIN number

Hi,Can anyone confirm the default PIN number, so that I can set up Lock SIM Card on my phone?Thanks in advance!

Roming

I am travling to peru next month can i use my phone ther

Resolved! How do I cancel my contract?!

Hi,I've moved to the Isle of Man, where there is no O2 coverage, so I'd like to cancel my contract. I no longer possess my SIM card, and can't sign into my MyO2 account because I can't receive the code. I used to be on Virgin Mobile, and was under th...

Where is my order?

Hello my order was meant to be deliver yesterday but was cancelled.

Oder delayed twice. Calling CS gets cut off within 1 minute

Placed an order on Wednsday and other than a vat reciept had nothing. Was supposed to arrive yesterday and in the evening got a message saying delayed and it should be here today. still no updat/order info.Tried calling o2 from my phone, wifes phone,...

Bill payment proof

I'm looking for proof of payment for my recent June 2024 bill.I need it to show it's been paid but also show my name and address. I have the bill with my name and address and I can see in the app or website where it shows 'payment recieved' for June ...

O2

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