on 13-11-2024 20:51
Hello, I have been a loyal O2 customer for the past 2 years and would like to upgrade. However it would cost me £57 a month for an iPhone 15 with 25g of data with unlimited texts and calls a month and I have found a deal on Uswitch for £42 a month for an iPhone 16 with 600g of data and unlimited texts and calls a month. Is there any way I could get similar prices on my upgrade? If not I will be forced to look elsewhere. Thank you
13-11-2024 20:58 - edited 13-11-2024 20:59
13-11-2024 20:58 - edited 13-11-2024 20:59
If you are out of contract just go through USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose Existing Customer the the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
on 13-11-2024 21:10
and if the deal you saw was on a different network, check you'll get good coverage with them, preferably by trying one of their PAYG sims first, then you'll need these guides @Sam687
Guide: Cancelling Your Contract
Guide: How to get your PAC [June 2021 Update]