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Phone plan costs v airtime costs

BrianH
Level 1: Joiner
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Why doesn’t my bill split out the amount I’m paying per month for my actual phone payment separate to the airtime plan of minutes/texts/data?
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MI5
Level 94: Supreme
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@BrianH 

You only get that with refresh contracts bought directly from O2. 

If purchased elsewhere, it will just be a standard contract. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143445 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@BrianH 

You only get that with refresh contracts bought directly from O2. 

If purchased elsewhere, it will just be a standard contract. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hi @BrianH, it's been a while since you posted so I just wanted to check if you had any further questions? 

 

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