Solved: Phone plan costs v airtime costs

BrianH · ‎15-09-2019

Why doesn’t my bill split out the amount I’m paying per month for my actual phone payment separate to the airtime plan of minutes/texts/data?

MI5 · ‎15-09-2019

@BrianH

You only get that with refresh contracts bought directly from O2.

If purchased elsewhere, it will just be a standard contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-09-2019

@BrianH

You only get that with refresh contracts bought directly from O2.

If purchased elsewhere, it will just be a standard contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎09-10-2019

Hi @BrianH, it's been a while since you posted so I just wanted to check if you had any further questions?

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Phone plan costs v airtime costs

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