on 08-12-2023 17:56
08-12-2023 18:03 - edited 08-12-2023 18:03
08-12-2023 18:03 - edited 08-12-2023 18:03
Sorry to hear that @BRETTBOY1975
Can you contact O2 Customer services on
Social Media?
O2 are on Facebook X and Instagram
Here is a guide on how to contact O2 Customer Services:
Guide: How to find help & contact O2
on 08-12-2023 18:38
Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.
on 08-12-2023 18:40
Have you tried to log in at
https://accounts.o2.co.uk/signin
If so delete the app, reboot the phone then reinstall the app and see if that works