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Leaving o2

Chaz
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I up graded on 02 refresh last year if I pay off the phone balance does this mean I can end my contract and leave I can't make or receive calls at home so I want to find a network that WORKS 

 

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MI5
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Hi @Chaz 

Just pay off the device plan and give 30 days notice to end the airtime. The phone is yours and you are free to go.

https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Hi @Chaz 

Just pay off the device plan and give 30 days notice to end the airtime. The phone is yours and you are free to go.

https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Chaz
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That's great thanks 😁

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MI5
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You're welcome slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Chaz
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So sorry to bother you again but the link says you still pay for airtime plan is this just until your 30 days are up I don't want to end up paying 2 contracts 

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MI5
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Yes, that's just the final 30 days notice period.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@Chaz Do not cancel any Direct Debit until you receive a final bill and that bill is zero. We have heard of many people getting into difficulty with their credit rating because of cancelling the DD too soon.

I DO NOT WORK FOR O2



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Chaz
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That's great thanks spent half hour on chat all sorted got pac code 😁

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Chaz
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I wont thanks

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MI5
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Glad you're sorted slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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