Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How do increase my upload speed

Trying to view cctv cameras on iphone 7 been told up load speed is too slow.

Resolved! Cancelling Contract

Hi,My current contract ends 01/05/2018. I have found a good o2 deal I want on a third party website which o2 unfortunately aren't able to match as an upgrade.I want to cancel my current contract a month early and take out the new one.I have done an o...

Resolved! WWE text

I have received a text about Wwe mobile app and saying free at first then will be charged £2.50 a week, text stop to a number.Anyone else had this and what have you done about it ? I've not selected anything or signed up for anything.Help is much app...

How long do I have to wait for a response from the credit referrals team?

02 have to sort out their contact method in regards to the credit referrals team. I have a default showing from 2014 as unsatisfied on the contact number I have been using said number since 2012. If the so called default was not satisfied, then WHY w...

Resolved! Request For Pack Code

I am writing to request my pack code. My o2 number is [Removed] I called o2 customer's service in line several times, unfortunately, all the options are requesting for me to top up my phone. I will be looking forward to getting my pack code as soon a...

Resolved! No replacement phone

Mobile covered insurance wise. Sent off 2 weeks ago, confirmation received that they had phone. Was promised a replacement and nothing. Endless emails sent and no reply. Anyone else had Problems?

Resolved! My signal is getting worse

My 02 signal is getting worse and if often out of signal at home. I never had this problem until about 12 months ago. I have an iphone 5 postcode LE16 9SH

Resolved! internet settings

Hi I totally understand internet settings on IOS are automatic. But lately i've noticed my data connection really slow and buffering issues. Are there any alternative settings i can manually use? I am sure i read something about an APN bypass? Thank ...

Resolved! Paid two airtime bills by mistake

I paid my tarrif and airtime bill early today and when I paid my airtime I mistakenly paid twice anyone know if I can be refunded

Resolved! Photo transfers

Hi I've got the galaxy 7edge I want to transfer my photos on to laptop iv tried with USB cable but it's not working any ideas anyone??

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