Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452460 Views
  • 2 replies
  • 2 kudos

Resolved! Changing account names

I have 2 SIM cards on my account, I want to transfer one to another persons name and bank details. What would be the easiest way of doing this? Do I have to cancel the second sim and if so would that person be able to keep the phone number belonging ...

Lou1 by Level 1: Joiner
  • 1404 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrading via Carphone Warehouse

Hi - I've just upgraded my phone via Carphone warehouse stayinh with O2 and keeping my number - will you do the transfer automatically? Will my bills just transfer over - don't need to cancel my existing payments?

Pauline by Level 1: Joiner
  • 1153 Views
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Resolved! Transfer data from iphone to samsung

I have bought a SM-J00FN to replace my iPhone but do not know how to transfer data such as phone numbers

Jeremy by Level 1: Joiner
  • 1435 Views
  • 3 replies
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tariff charge

just woundering the cheapest rate anyone has for unlimited text and at least 200mins with no internet, its an old phone

steve1 by Level 1: Joiner
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Resolved! Deposit Refund

Hello, I paid £60 deposit for my iPhone contract and was noted that will get it back in 3 months/3 payments. It has been 3 ... howww do I get my deposit back? Every little helps Christmas and all that hahaha.

Alexa by Level 1: Joiner
  • 1252 Views
  • 3 replies
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Resolved! Charges to a capped contract.

New pay monthly contract capped at £32 per month. Why am i getting extra charges for itunes (not an iphone) which i havent authorised?

Julie63 by Level 1: Joiner
  • 950 Views
  • 2 replies
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Resolved! Vat

I believe o2 are charging me more than the legal amount of vat on my service also spoke to them in the week about a service that was billing me for nothing and I was told I'd get the charges back I am still owed £1.67 makes a difference once vat is a...

Resolved! O2 Open Discount nightmare!

Anybody had any success doing this? I took out a new contract on 9th Feb. Applied for the o2 open discount on 10th Feb. It then said I would receive a further email upto 3 days. It's now 8 days later I have no email. I've spoke to 3 online chat guys....

Anonymous by Not applicable
  • 8068 Views
  • 24 replies
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Resolved! Carphone Warehouse Contract End Bill

Sorry for a really silly question - I'm trying to save money atm as just gone on maternity leave.Originally I purchased a contract from O2shop and my bill was split into device payment and tariff payment. So at the end of my contract/device contract,...

Abigail83 by Level 1: Joiner
  • 1503 Views
  • 1 replies
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Resolved! Leaving o2

I up graded on 02 refresh last year if I pay off the phone balance does this mean I can end my contract and leave I can't make or receive calls at home so I want to find a network that WORKS

Chaz by Level 1: Joiner
  • 2813 Views
  • 9 replies
  • 0 kudos