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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 24288 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 215780 Views
  • 2 replies
  • 2 kudos

Resolved! o2 travel

Hi,I have previously added the o2 travel bolt on for a holiday. I am about to go travel on another holiday and have bought a new phone. This phone came with o2 travel Inclusive zone included. So I now have both bolt ons on my account and can't seem t...

ALJOMABOB by • Level 1: Joiner
  • 1090 Views
  • 2 replies
  • 0 kudos

Resolved! Call divert not working

Hi, I always set my work phone to divert to my own mobile on a weekend to save me carrying a second phone all the time.However for the last 2 weeks I have been unable to, I just get the following message. Call settings errorUnexpected response from t...

Phoenixc73 by • Level 1: Joiner
  • 12058 Views
  • 4 replies
  • 0 kudos

Resolved! Bill to Mobile bar

Hi,I was fortunate enough to prevent a Nexgen text from ruining my day recently by texting STOP to the number provided and I also asked customer services to put a Bill to Mobile bar on my account.Does anyone know whether there is a safe free way of c...

IT by • Level 1: Joiner
  • 1382 Views
  • 3 replies
  • 0 kudos

Resolved! Fraud

I have three purchases from Bona Fide Mobile ltd - both for £4,50 pounds each - which I have NOT bought

Pavlo by • Level 1: Joiner
  • 2966 Views
  • 6 replies
  • 0 kudos

Resolved! Sim swap mistake ?

I have a pay as you go sim and have recently got a new phone on a monthly contract , both with o2. I wanted to keep my existing number and thought sim swap was the quick and easy way to do this , however I'm now worried what I've done is transfer my ...

Whistler by • Level 1: Joiner
  • 1543 Views
  • 3 replies
  • 0 kudos

Resolved! MSG scam

For 2 months now I am being charged £3.75 for what I expect is a scam. The suspected message does not have any details (ie number or name), it's simply says FREEMSG then some instruction on an exercise ie squats. The message does not allow me to repl...

Candy by • Level 1: Joiner
  • 1254 Views
  • 3 replies
  • 0 kudos

Resolved! Is it possible to share data between contracts?

I have recently took out a addtional contract with O2 for a tablet in addtion to my handset contract. Is it possible to share the data from my handset package with the tablet without tethering?. I.E if you get 25GB can this be shared between both the...

Resolved! Pac code, been a week number not transferred

On wednesday 1st of may i used the online form to use the PAC code i received from virgin media to transfer my number to my new O2 sim. It has been a week despite the form saying 2 business days and i am still waiting for my number to transfer. The n...

Ultor by • Level 1: Joiner
  • 20598 Views
  • 6 replies
  • 1 kudos
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