About xiras

xiras · 29-10-2020

I am currently on a payment plan and suffering regular disconnections (every two or three days).This time my phone has been completely disconnected and I can't even make a call to o2. I don't have access to another phone and the only way I have been ...

xiras · 08-10-2019

Since I arrived in town for work today I have had litterally zero signal.My signal was fine before driving into FarnboroughI've reported it on the signal checker page but there nothing else I can do as I can't use live chat on my work machine and can...

xiras · 20-08-2018

Last week I received a message saying I hadn't paid my bill and that my calls would be diverted, I spoke to customer services to dispute this as I had paid my bill, 5 days before the due date. It would take a couple of days to get this sorted and in ...

xiras · 08-10-2013

Does anyone know if there is a number I can text to get a status report for my monthly allowances?I know there is a number I can text to get it on pay as you go but, I'm on contact and texting 'BALANCE' to 20202 doesn't return anything.I already have...

xiras · 15-04-2013

I've been looking at pre-ordering the S4 but, I've already got a contract. I can upgrade on April 30th and that would be fine if I hadn't broken my phone.The situation gets worse because I'm going away for 3 weeks on the 29th but will NEED a phone. S...

xiras · 29-10-2020

I'd rather not use skype if there is another way

xiras · 08-10-2019

Yeah, I checked that and then reported that there was a fault.There was no message about maintenance when I checked.I can't download anything because I don't have any connection. Eddited to add this: Here's what I see when I search by postcode.Nothin...

xiras · 09-10-2013

I can confirm that 21202 works but, it doesn't give me my data allowance.I have unlimited texts and calls so this is now pointless for me.Oh well.As always you guys have been much more help than O2 themselves.Thanks guys.

xiras · 08-10-2013

Thanks for the quick responses guys. Unfortunately having tried both suggestions multiple times the result is still the same. I could create a ridiculously long task that queries the O2 website but, that would be an absolute last resort.

xiras · 21-04-2013

Hey guys,Sorry for the delayed reply, had a very busy few days sorting out stuff for my trip.I spoke to customer service, they agreed to give me an early upgrade without much hassle.I told them about the predicament I'm in and the deal that I'd found...

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User Statistics

User Activity

Need to contact o2 but phone completely disconnected

Farnborough, Hampshire no signal

Repeatedly losing signal after billing dispute

Calls, texts and data allowance status by text.

Switching my number to a new contract

Re: Need to contact o2 but phone completely disconnected

Re: Farnborough, Hampshire no signal

Re: Calls, texts and data allowance status by text.

Re: Calls, texts and data allowance status by text.

Re: Switching my number to a new contract