Solved: Calls, texts and data allowance status by text.

xiras · ‎08-10-2013

Does anyone know if there is a number I can text to get a status report for my monthly allowances?

I know there is a number I can text to get it on pay as you go but, I'm on contact and texting 'BALANCE' to 20202 doesn't return anything.

I already have the My O2 app and, for the most part, it works well.
However, I want to create a status report on my home screen using tasker and the only way I can think to do this without reverse engineering the My O2 app is by receiving a text with all the information I need.

If anyone can help me in any way it would be greatly appreciated (though, it would be even better if O2 could add a widget to the app that did this).

Resist and multiply

jonsie · ‎08-10-2013

Usually a blank text to 21202 for pay monthly customers.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎08-10-2013

The only other code I know is *#10# but I think that is for PAYG too......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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adamtemp64 · ‎08-10-2013

try a blank text to the shortcode that used to work

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

xiras · ‎08-10-2013

Thanks for the quick responses guys.

Unfortunately having tried both suggestions multiple times the result is still the same.

I could create a ridiculously long task that queries the O2 website but, that would be an absolute last resort.

Resist and multiply

jonsie · ‎08-10-2013

Usually a blank text to 21202 for pay monthly customers.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎08-10-2013

@jonsie doh missed that the shortcode was the old payg one above lol

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

xiras · ‎09-10-2013

I can confirm that 21202 works but, it doesn't give me my data allowance.

I have unlimited texts and calls so this is now pointless for me.

Oh well.

As always you guys have been much more help than O2 themselves.
Thanks guys.

Resist and multiply

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