Leaving O2

[Anonymous]

Hi I'm in a different time zone and there's noone to let me know how to leave O2 on your chat, nor is the telephone lines open.

Have you got an email that I can confirm my end of pay monthly.

Thanks

Christian

[Bambino · Accepted solution]

@Anonymous  Please see this guide. There is no email contact to O2 for cancellations.

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Edit: If you're abroad you can call customer service free from your phone on this number: +44 3448090202

[Cleoriff]

You can check your contract end date in my o2 http://www.o2.co.uk/myo2

Info here on ending your contract https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

[Anonymous]

Simple answer to your question is no im afraid 

[jonsie]

I too am in a different time zone. Inconvenient but it is our responsibility to contact O2 during UK opening hours. Please don't use live chat, call them on the overseas number which is free from your phone.

[MI5]

You can still do it in writing by good old fashioned post.

[jonsie]

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@MI5 wrote:
You can still do it in writing by good old fashioned post.

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...but will probably end up paying an extra month....well you would using snail mail from Thailand!!