Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Family bolton

I had this on my account but when I've upgraded phone it has been removed. I stated I wanted to keep it but it got removed now I can't re add it neither can cs. Anyone had joy on getting it reinstated still shows up at O2.co.uk/family

Resolved! new phone ordered!!!

if i dont recevie my phone in the 1-2 days that was promised..is there anything i can do?? many thanks

Resolved! Given a Business Tariff When Personal Tariff appears to be a better deal?

I purchased a phone on Saturday and the person who served me said she'd set me up a sim only contract. But she gave me a business contract, the £11.67 one here: https://businessshop.o2.co.uk/O2BusinessShopMobileTariffLanding?so=SIM%20ONLY;Simplicity ...

Resolved! cant pay my bill online

been trying to pay my bill online but can't seem to find a link about paying online can u help please ?

Resolved! 02 Making me pay for PAC code

I've been with 02 for over 5 years. I lost my phone that was nearing the end of its contract in about August. So i went and bought a pay as you go phone in may to tide me over in the meantime until i renewed my contract. I got a new phone, Xperia Z2 ...

Resolved! how long will my credit last on 02 payg sim?

Hello, I hope someone can help me. I've bought a payg 02 SIM - I opted for the 'big talker' tariff but I have got this SIM for a phone I only intend to use occasionally - I do not anticipate needing to top it up £10 every month as I'll mainly use it ...

Resolved! Due an upgrade at end of the month, question re: what next?

Hello all,My contract is coming to an end at the end of January (28th), and I am finding it unlikely that I will stay with o2, due to poor network coverage.If I decide to not stay with o2, do I have to effectively cancel my contract and let them know...

Resolved! Upgrade Lies

HiI upgraded in November and got a shiny Iphone 6 and a new contract with more data. As part of the deal I also managed to get free O2 Tracks. Given that I went through the upgrade process over Chat, I was able to spell out the deal before finally ag...

Help!

Hi guys,Slight problem!I took out a phone contract in my name for my boyfriend at the time, but he has recently broke up with me and I'm still paying for the phone.He has agreed to change payment details.But I'm just wondering can I still terminate t...

Deactivated sim

Hi guys, Sorry if this question sounds a bit thick but I get extremely nervous with regards to potential chargs having read many stories of people unkowingly being charged.So, I upgraded my old iphone 5 to a htc. As such they gae me a new sim card fo...

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