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Anonymous
Not applicable

on ‎02-09-2014 17:55

on ‎02-09-2014 17:55

Which is best way to cancel and pay off phone plan . Is it online by phone or doing it in store thanks .
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MI5
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on ‎02-09-2014 22:09

on ‎02-09-2014 22:09

Mentioned it on this thread too slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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In response to jonsie

on ‎03-09-2014 20:56

on ‎03-09-2014 20:56

I rang up to pay off phone plan and cancel airtime plan . They said we are open till 9pm I rang at 8.15 . I got put through to next option and they came on line and said we shut at 8 . Then why tell me you open till 9 oh goodness sake .
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MI5
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on ‎03-09-2014 20:58

on ‎03-09-2014 20:58

Mon to Fri should be 9.00pm
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎03-09-2014 20:58

on ‎03-09-2014 20:58

Opening times.

Opening times
Monday - Friday 08:00 - 21:00
Saturday 08:00 - 20:00
Sunday 08:00 - 18:00
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Anonymous
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In response to Anonymous

on ‎03-09-2014 21:03

on ‎03-09-2014 21:03

I know then they said sorry we shut at 8 . 😡
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Anonymous
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on ‎03-09-2014 21:04

on ‎03-09-2014 21:04

Very weird. 😞
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MI5
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on ‎03-09-2014 21:05

on ‎03-09-2014 21:05

Most strange - Maybe they're all watching the footie wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎03-09-2014 21:11

on ‎03-09-2014 21:11

They usually ntransfer the call to the overseas support but very strange there is just a 'closed' message.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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