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Late payments

Jules1210
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on ‎25-04-2020 17:36

on ‎25-04-2020 17:36

Can I get payment extension??

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jonsie
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on ‎25-04-2020 17:37

on ‎25-04-2020 17:37

You will need to call them @Jules1210 

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Jules1210
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on ‎25-04-2020 17:37

on ‎25-04-2020 17:37

I've made part payments today but cant afford no more till I'm old next. As been on sick leave since March 20th..
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Bambino
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on ‎25-04-2020 18:09

on ‎25-04-2020 18:09

@Jules1210 

You need to speak to the Payment Management Team on 0800 902 0217

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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