Solved: Re: Keeping my old number

Becg · ‎31-07-2020

Hi I have just took a pay monthly sim out with o2 but I would like to keep my old number that is on gift gaff I have a pac code but I don’t know how to do it could someone please help me

Cleoriff · ‎31-07-2020

Hi @Becg

Follow the info here

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎31-07-2020

Hi @Becg

Follow the info here

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Veritas Numquam Perit

LukasB · ‎04-08-2020

Hey @Becg did you manage to keep your number with info in the guide?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Stuartf · ‎07-08-2020

Can anyone help I've changed from bt to o2 I've transfered my old number which is now showing on my account yet when you call it I don't receive anything. It rings but then rings off after a couple of seconds

MI5 · ‎07-08-2020

@Stuartf

Keep rebooting until the port completes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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