Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 open

Hi, my new contract starts tomorrow but I was just wondering if my O2 open discount will continue or if I need to apply again?

Text message

Hi, I got a text message stating it is from o2. Message is as below:-O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: Could you confirm it is fraud

Resolved! Contract renewal

Hi all, my airtime contract is up for renewal this month. I am happy with my current contract and cost, if i do nothing will it renew automatically? Any ideas?

Resolved! Phone disconnected

My phone seems to be cut off after speaking to payment management, I've no way i can phone 202 or any number is there a way i can speak to someone or get them to phone me?

Unable to get through via phone Airtime / Device plan

Morning , I've been trying unsuccessfully for three days to contact someone from O2 billing department my bill is incorrect I have finished the device plan and should be only paying Airtime yet 02 are still asking for a full payment. I have had the a...

Disney + Subscription offer not working

I upgraded my account two weeks ago and had activated the 6 month free trial. However it is now saying I don’t have an active subscription and being asked to pay for it. I have tried to call customer service but they are only taking calls about upgra...