Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Extras

hi I've got two contacts out atm on my second one my only extra is Disney pluss wich I already have on my phone is thiss a issue or is that all I can chose tia

first bill

Hi, does anyone know how the first bill work? I have only today received my new sim from o2 (ordered yesterday) and I already have a bill dated today for the full monthly plan. Sureley my first bill should be the 23rd August not today. I havent even ...

dropped calls

Hi, before i joioned O2 i did the network coverage checker and everything upto 4g says good indoors and out yet why do i still keep dropping calls and often sound like Norman Collier during calls (voice breaking up for you young uns)?I've bought a ne...

barring

Whenever I try calling, it says "you cannot make outgoing calls when mobile barring is on".How do i get out of this? Also is o2 live online chat not working. Ive been trying for months. I aint paying a pinky a month for this

Wrong Name on Account

So I have a bit of an issue. In the past. My O2 account was in my mum’s name but using my own email address. However, I recently got a new contract and did it in my name (through Mobile Phones Direct). All correspondence between me and MPD were in my...

Resolved! fraudulent text??

hi, I got a text from +44 7990 331246 saying the following: O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via I have not clicked the link. instead, I logged into My O2 and discovered that my l...

Roaming

Does anybody know what the charges are when visiting Ukraine ??

Blocked calls

I have had my outgoing calls blocked because even though I wasn’t due to pay my bill until next week. You don’t have live chat anymore so how on earth am I supposed to speak to someone??

Free Sony Headphones with pre-order Xperia 1 ii

Hi. I've not received my headphones as part of the Xperia 1 ii offer. I ordered the phone on the 1st pre order date and received it on the release date. On the 2nd July Redemption asked me for phone I'd etc which I sent. They responded by saying it's...

Why does O2 think I am in Dubai?

Not sure I'm posting this in the right place but maybe someone can advise. I was driving in Surrey earlier when I got a flurry of texts that appeared to be from 02 Roaming saying Welcome to Dubai and advising me of Roaming charges etc. I didn't open ...

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