Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 403067 Views
  • 2 replies
  • 2 kudos

spend cap

what the hell is this spend cap **** that has just come up on my text, never had anything like this before in all the years i been with o2, is it another way of ripping me off for more money since my contract has finished and my monthly bill has gone...

gar by Level 1: Joiner
  • 707 Views
  • 3 replies
  • 0 kudos

Billing date

I want to change my billing date to when I get paid but I have to ring to do it. But I’m not allowed to ring because it’s not an emergency. And the online chat is closed

Slacky by Level 1: Joiner
  • 524 Views
  • 2 replies
  • 0 kudos

Spend cap

IME wanting to add a £0 spend cap on all my 3 phones

Resolved! Svam text?

Had a message saying unable to process payment but on myo2 says its paid and its gone out of my bankCant get on to live chat to speak to an agent.Any advice would be appreciated

bandi by Level 1: Joiner
  • 521 Views
  • 1 replies
  • 0 kudos

payment

I am a pay monthyl customer, and paid my bill early this month ( before it had been requested from my bank) i have been charged however they have still taken a payment from the bank. has this happened to anyone else before and whats best thing to do?...

coogan90 by Level 1: Joiner
  • 713 Views
  • 2 replies
  • 0 kudos

Resolved! Text message from O2

Hi, I'v received a text message from you today saying you have been unable to process my bill, yet I've checked - it's been paid and the money has left my account. Please advise.

Sally13 by Level 1: Joiner
  • 1783 Views
  • 8 replies
  • 0 kudos

Resolved! Number porting today

I am due to port my old number today from giffgaff to 02.Request was made yesterday @3pm.Now both my old sim and 02 sim are only allowing emergency calls.I keep restarting my phone but still emergency calls only.How long should this take today?Thanks...

softfocus by Level 1: Joiner
  • 1775 Views
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Resolved! Nhs

xxxxxxx.xxxxxx@xxxxxxx.xxxxx.xxx [mod edit: please do not post personal information on the public board. Thanks!]

Getting chased by a debt company for a contract I never had. Tried multiple times to sort it...

As the title says. Couple years ago, I ordered an internet hotspot device. It got delayed but they had them in the shop. So the shop sold me one and told me to ignore the original order when it came to store to collect and the device/contract would a...

JMGrice by Level 1: Joiner
  • 1264 Views
  • 3 replies
  • 0 kudos