Late Delivery

AMcF · ‎09-07-2020

I ordered my phone on 7/7/20, when I ordered it said next day delivery. The order still hasn’t arrived at the delivery depot. When will I receive it and how long am I going to have to wait?

MI5 · ‎09-07-2020

@AMcF

You'll need to ask customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-07-2020

Possibly another case of O2 taking money for a phone that is out of stock

Call them for an update.

You will receive a dispatch email when the phone is released to the courier.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

LukasB · ‎10-07-2020

Hey @AMcF just checking if this has been sorted or are you still waiting?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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