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Level 1: Joiner
Posts: 1
Registered: ‎13-09-2018
Accepted Solution

Is it possible to view very old bills ?

Hi. 

 

Is it possible to view very old bills? 

From over 2 years ago ?

When I go to view my older bills the dropdown option only shows up to October 2016.

Where I need to look at my bill from January 2016.

 

Thanks for the help.

Posts: 86,950
Topics: 529
Solutions: 10,961
Registered: ‎04-04-2012

Re: Is it possible to view very old bills ?

2 years is the maximum you can view yourself and also from customer service too I think but you could give them a call on 202 to ask.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 4,743
Registered: ‎18-04-2018

Re: Is it possible to view very old bills ?

Welcome to the forum, @Anna1! I hope the reply above clarifies this for you, but please do let us know if you have any additional questions slight smile

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