Internet with 4g router

[CD356]

I just received sim which has data, texts and calls. I only want to use data.  Sim is for 4g router. When I put sim in and try to set up there is no internet signal. I'm not over technically minded so any help would be incredibly welcome. I'm still waiting for call back from helpline but need to set up urgently. TIA

[MI5 · Accepted solution]

@CD356 

You'll probably need the correct mobile broadband sim.

Phone sims don't work in routers.

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=other&contractLength=P12M

[CD356]

Thanks. I bet that’s the problem.

[MI5]

For sure