International Text charges never sent.

[Getafix]

I have 3 PAYG lines with O2.

Got one on 07Oct. Topped up £20 for the £20 Bundle.

Did the same again on 08Nov. Bundle Renewed.

Topped up £20 on 07Dec and an hour later £1.60 deducted for International Text. And as not enough money, Bundle did not renew. On 08Dec I added another £10 and Bundle renewed immediately with Balance of £8.40

Used O2 Live chat so they can investigate it. Which they never bothered and using the Line "Our Records are correct and have been charged accordingly". 

Now fast forward to today. I check my balance and down to £2.40.

And use Live chat and same line again and no offer to investigate.

Has anyone had similar issue?

They want me to pay £10 for SAR and then take the phone and call details to O2 shop? So what is O2 shop going to do?

[MI5]

Yeah, I'm sure you will........

[Cleoriff]

---

@MI5 wrote:
Yeah, I'm sure you will........

---

Wouldn't even try. Not worth it in the long run....:smileytongue:

Anyways back on topic...intentional or unintentional....that is the question....

[MI5]

[jonsie]

£1.60 for international text or should that be texts? Normally 40p a text surely.

[MI5]

I thought 20p each on payg?

[jonsie]

Yes you're right

[Cleoriff]

---

@jonsie wrote:

Yes you're right

---

Yeah...IF one was sent at all....

*the windmills of my mind*

[MI5]

---

@Cleoriff wrote:

---

@jonsie wrote:

Yes you're right

---

Yeah...IF one was sent at all....

---

Or 8 of them !

[Curr946]

MMS maybe?

[MI5]

35p each