on 06-10-2012 14:47
I am on the Pay and Go O2 Unlimited tariff which appears to offer international calls from as low as 1p per minute if I ring from my mobile to an overseas landline.
I made a 5 minute call to Ireland last night and was expecting to pay 5p as indicated by the advertised call rate to Ireland I was shocked to find that the charge was £7.43.
Are there some conditions I need to adhere to in order to get the cheap rates that O2 advertise?
Yours truly,
Killimor
on 11-10-2012 16:52
on 11-10-2012 16:52
every month before your aniversary date see the t&c here http://www.o2.co.uk/termsandconditions/mobile/international-sim-terms-and-conditions
on 13-10-2012 09:17
@Killimor wrote:
mff69, thank you for your reply.
What don't understand is whether or not after the intial top-up , I can continue to get international discounts until my credit runs out or what?
I have rung Customer Service and they cannot give me a clear answer. One guy says I need to top up every month. Another guy says I need to top up every 90 days. And yet another says my account needs to send/receive a call or text within 6 months.
I do not know why I am getting so much conflicting advice.
Maybe someone can give a definitive answer.
Killimor.
Like pretty much all of the O2's discount calls, text offers on Pay & Go, a top up once a month before your anniversary date is required to continue receiving them.
See the T&C's
http://www.o2.co.uk/termsandconditions/mobile/international-sim-terms-and-conditions
on 13-10-2012 10:12
on 13-10-2012 10:12
on 13-10-2012 10:43