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Re: International Call Rates for O2 Unlimited

every month before your aniversary date see the t&c here http://www.o2.co.uk/termsandconditions/mobile/international-sim-terms-and-conditions

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Anonymous
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Re: International Call Rates for O2 Unlimited


@Killimor wrote:
mff69, thank you for your reply.

What don't understand is whether or not after the intial top-up , I can continue to get international discounts until my credit runs out or what?

I have rung Customer Service and they cannot give me a clear answer. One guy says I need to top up every month. Another guy says I need to top up every 90 days. And yet another says my account needs to send/receive a call or text within 6 months.

I do not know why I am getting so much conflicting advice.

Maybe someone can give a definitive answer.


Killimor.


Like pretty much all of the O2's discount calls, text offers on Pay & Go, a top up once a month before your anniversary date is required to continue receiving them.

 

See the T&C's

 

http://www.o2.co.uk/termsandconditions/mobile/international-sim-terms-and-conditions

 

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Re: International Call Rates for O2 Unlimited

Agreed, that is my understanding too. The reference to making a call or text every 6 months is to keep the SIM alive on the network otherwise it will be disconnected....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Re: International Call Rates for O2 Unlimited


@MI5 wrote:
The reference to making a call or text every 6 months is to keep the SIM alive on the network otherwise it will be disconnected....

I agree, that is my understanding too on that fact.